🎉 Early Access: Free for Hotels

Lost Property, Handled in Minutes

Register, match, and ship items with automated guest outreach, prepaid labels (where available), and secure payments—set up in 10 minutes. Drastically simplify lost property management for your hotel.

No setup fees • Guests pay shipping • No credit card required

Transform Your Lost Property Operations

10 min
Setup Time

Get your entire hotel onboarded and ready to process lost items

60%
Time Saved

Reduce staff time on emails, calls, and post office trips

100%
Guest-Paid Shipping

Guests securely pay for return shipping—zero cost to your hotel

Everything Your Hotel Needs

Purpose-built for hotels to handle lost property efficiently and professionally

Guest Self-Service Registration

Guests register their lost items online. Hotels add verification photos for peace of mind when guests pay for return shipping.

Automated Matching & Notifications

System matches registered guest items with hotel inventory. Automated email notifications keep everyone informed.

Secure Guest Payments

Guests pay for return shipping securely online. Your hotel never handles postage costs.

Prepaid Shipping Labels

We generate and manage postage labels automatically. Print and ship—no trips to the post office. Subject to carrier availability and location.

GDPR Compliant

Built for UK/EU hospitality. Configurable retention policies and full data protection compliance.

Real-Time Tracking

Track item status from registration to delivery. AI recognition and smart inventory management coming soon.

Old Process vs. LostFoundHub

❌ Traditional Method

  • • Staff manually log found items in spreadsheets
  • • Multiple phone calls and emails to reach guests
  • • Staff trips to post office for postage
  • • Hotel pays shipping upfront, chases reimbursement
  • • Paper logs, lost items, no tracking
  • • 15-30 minutes per item

âś… With LostFoundHub

  • • Guests register lost items online themselves
  • • Hotel adds verification photo to matched item
  • • Labels generated automatically—just print & ship
  • • Guest pays shipping securely online
  • • Digital inventory with full audit trail
  • • 2-3 minutes per item

Built for UK Hospitality

Compliant, secure, and ready to integrate with your operations

GDPR Compliant

Full data protection compliance with configurable retention policies

UK Carriers

Integrated with trusted UK shipping providers for reliable delivery

PMS Integration Roadmap

Planned integrations with leading property management systems

Simple, Transparent Pricing

Start free as an early adopter. No hidden fees.

EARLY ACCESS
Free
For hotels joining during early access
  • Unlimited item registrations
  • Automated guest notifications
  • Prepaid label generation (where available)
  • Secure guest payment processing
  • Full support and onboarding
  • Guests pay shipping (not your hotel)
Future paid tiers coming: Premium features like advanced analytics, PMS integrations, and priority support
Claim Your Free Access

Frequently Asked Questions

How long does setup take?

Most hotels are up and running in under 10 minutes. Simply register your hotel, add your team members, and start logging items.

Do we pay for shipping?

No. Guests pay securely for return shipping through our platform. Your hotel has zero shipping costs.

Is it GDPR compliant?

Yes. We're built for UK/EU hospitality with full GDPR compliance, configurable data retention policies, and secure data handling.

Which carriers do you support?

We work with trusted UK carriers including Royal Mail and other leading providers to ensure reliable delivery.

How does the staff workflow work?

Guests register their lost items online. Hotel staff add verification photos to matched items. When the guest confirms and pays, a label is generated. Staff prints and ships. That's it.

Will you integrate with our PMS?

PMS integrations are on our roadmap. We're prioritizing the most popular property management systems based on customer demand.

What happens to unclaimed items?

You configure retention policies to match your legal requirements and hotel policies. Items can be marked for disposal, donation, or other actions after the retention period.

See LostFoundHub in Action

Book a 15-minute demo or start free today. No credit card required.

Start Free Now

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Ready to Transform Your Lost Property Process?

Join forward-thinking hotels saving time and delighting guests with seamless lost property management.